Thank you for using www.granobasket.com. These Terms of Use (the "Terms") are intended to make you aware of your legal rights and responsibilities with respect to your access to and use of the Grano Basket website at www.granobasket.com (the "Site") and any related mobile or software applications ("Grano Basket Platform") including but not limited to delivery of information via the website whether existing now or in the future that link to the Terms (collectively, the "Services").

These Terms are effective for all existing and future Grano Basket customers. By accessing this site (hereinafter the “Grano Basket”), you agree to be bound by the same and acknowledge that it constitutes an agreement between you and the Company (hereinafter the “User Agreement”). You may not use the Services if you do not accept the Terms or are unable to be bound by the Terms. Your use of the Grano Basket Platform is at your own risk, including the risk that you might be exposed to content that is objectionable, or otherwise inappropriate.

Grano Basket Introductory Offer

Users can avail the benefits of the introductory offer, subject to the terms and conditions below:

Introductory offer is initiated on two varieties of wheat flours 'GRAND' & 'IMPERA' and also on 1kg pack of Pulses on the Grano Basket website. The first 10000 users will get this offer. For this users have to register before 20.10.2022

a) User will get 5Kg flour free on every order of 10Kg ‘GRAND’ & ‘IMPERA’ flour & get upto 40% disc on MRP. 

b) Users will get 250gms Pulses free on every order of 1kg of Pulses & get upto 30% disc on MRP.

-> First 2500 users will get this introductory offer for 6 months.

-> next 2500 users will get this introductory offer for 4 months.

-> the remaining 5000 users will get this introductory offer for 2 months.

The users can start placing orders from 22.10.2022 onwards

The delivery of orders will commence from 22.10.2022 onwards.

No signup amount/VIP Pass is required to avail this benefit. Just need to register before 20.10.2022 in order to get this benefit.  

Grano Basket Whatsapp Status Campaign

Now get a chance to be an "Ambassador of our Brand" by participating in our whatsapp status campaign, for which you need to:-

a) Record your 30 second video by using the provided script and post it on your whatsapp status.

See a sample video on our youtube account link https://youtube.com/shorts/WqeAQ3xVD1o?feature=share

b) Make sure you record your video in a similar way without changing its content and complete it in 30 seconds.

c) Share the screenshot of the maximum number of your whatsapp status views on our whatsapp No. +919599186698

Here is your script:-

Ye market mein kuch naya aya hai. Grano basket ka introductory offer, sirf pehle 10000 users ke liye.  10 kilo atta lene par 5 kilo atta muft. 1 kilo dal lene par 250gms dal bhi muft.  Sun kar fraud lagta haina? Par ye offer sach mein mila hai aur aap bhi mil sakta hai. To register karijiye www.granobasket.com par.

The customers who participate in our campaign will get an assured Gift this Diwali.

Terms & conditions for participating:-

a) Participant must be a registered user of Grano Basket.
b) Participants video will be used on our official YouTube channel.
c) The selection of Brand Ambassador will be based on maximum likes on
an individual video.
d) There is no age restriction.
e) One video per user will be entertained.

Personal Information

As part of the registration process on the Site, we will collect the following personally identifiable information about you: Name including first and last name, email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.

Eligibility

Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use/access the site.
However, if you are a minor, i.e. under the age of 18 years, you may use/access the site under the supervision of an adult parent or legal guardian who agrees to be bound by these Terms of Use. You are however prohibited (even under provision) from purchasing any product(s), which is for adult consumption, the sale of which to minors is prohibited.

The site is intended to be a platform for end-consumers desirous of purchasing product(s) for domestic self-consumption. If you are a retailer, institution, wholesaler or any other business user, you are not eligible to use the site to purchase products if you do not provide your GST number.

The Company, in its sole discretion and without liability, reserves the right to terminate or refuse your registration, or refuse to permit use/access to the site, if: (i) it is discovered or brought to notice that you do not conform to the eligibility criteria, or (ii) the Company has reason to believe (including through evaluating usage patterns) that the eligibility criteria is not met/is violated by a user, or (iii) may breach the terms of this User Agreement.

In order to determine compliance with eligibility criteria, the Company inter alia uses an algorithm and/or pre-determined criteria based technology and accordingly, from time to time, your usage may be restricted or blocked on account of overlap with such algorithms/predetermined criteria. In such cases, if you are a genuine domestic user of the Platform, please contact us for assistance.

License & Access

The Company grants you a limited sub-license to access and make personal use of the site, but not to download (other than page caching) or modify it, or any portion of it, except with express prior written consent of the Company. Such limited sublicense does not include/permit any resale or commercial use of the site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the site or its contents; any downloading or copying of information for the benefit of another third party; or any use of data mining, robots, or similar data gathering and extraction tools.

The site or any portion of the site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express prior written consent of the Company

You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the site or of the Company and/or its affiliates without the express prior written consent of the Company.

You may not use any meta tags or any other “hidden text” utilizing the Company’s name or trademarks without the express prior written consent of the Company.

You shall not attempt to gain unauthorized access to any portion or feature of the Grano Basket, or any other systems or networks connected to the Grano Basket or to any server, computer, network, or to any of the services offered on or through the Grano Basket, by hacking, ‘password mining’ or any other illegitimate means.

You hereby agree and undertake not to host, display, upload, modify, publish, transmit, update or share any information which:

Belongs to another person and to which you do not have any right;

Is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;

Harms minors in any way;

Infringes any patent, trademark, copyright or another proprietary/intellectual property right;

Violates any law for the time being in force;

Deceives or misleads the addressee about the origin of such messages communicates any information which is grossly offensive or menacing in nature;

Contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;

Threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offense or prevents investigation of any offense or is insulting any other nation;

Is misleading or known to be false in any way.

Any unauthorized use shall automatically terminate the permission or sub-license granted by the Company.

Account & Registration Obligations

All users have to register and login for placing orders on the Site. You have to keep your account and registration details correct for communications related to your purchases from the site. By agreeing to the terms and conditions, the user agrees to receive promotional communication and newsletters upon registration. The customer can opt out either by unsubscribing in "My Account" or by contacting the customer service. 

Pricing

All the products listed on the Site will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food prices do change on a daily basis. In case the prices are higher or lower on the date of delivery not additional charges will be collected or refunded as the case may be at the time of the delivery of the order.

Cancellation Customer/by Site

Cancellation by customer: You as a customer can cancel your order 24hrs prior to your date of delivery. In such a case we will refund the payments already made by you for the order.

Cancellation by site: If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We are maintaining a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

You agree & confirm

That in the event any product delivery is delayed or is returned from its destination on your account (e.g., providing the wrong name or address or other incorrect/misleading information), any additional costs incurred by the Company for re-delivery of the product(s) shall be borne by you

We will not be held responsible for any delay or failure to make delivery of your order if the delay or failure arises from any cause, which is beyond our reasonable control

You agree to use the services provided by the Company for lawful purposes only, and comply with all applicable laws and regulations while using/accessing and transacting on the Grano Basket

You will provide authentic and true information in all instances where any information is requested of you. The Company reserves the right to confirm and validate the information and other details provided by you at any point of time

If at any time, the information provided by you is found to be false or inaccurate (wholly or partly), the Company shall have the right in its sole discretion to reject registration, cancel all orders, and debar you from using its services and other affiliated services in the future without any prior intimation whatsoever, and without any liability to you

You are accessing the services made available by the Company and transacting at your sole risk and are using your best and prudent judgment before entering any transaction through the Grano Basket

Before placing an order, you acknowledged to have checked and reviewed the product description carefully and in sufficient detail. By placing an order on the Grano Basket, you agree to be bound by the conditions of sale included in the item’s description without exception.

Copyright & Trademark

The Company, its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, images, content and other materials, which appear on the Grano Basket. Access to or use of the Grano Basket does not confer and should not be considered as conferring upon anyone any license, sub-license to the Company’s intellectual property rights. All rights, including copyright, in and to the Grano Basket are owned by or licensed to the Company. Any use of the Grano Basket or its contents, including copying or storing it or them in whole or part is prohibited without the express prior written consent of the Company

You may not modify, distribute or re-post anything on the Grano Basket for any purpose. The names and logos and all related product and service names, design marks and slogans are the trademarks/service marks of the Company, its affiliates, its partners or its suppliers/service providers. All other marks are the property of their respective owners. No trademark or service mark license is granted in connection with the materials contained on the Grano Basket. Access to or use of the Grano Basket does not authorize anyone to use any name, logo or mark in any manner. References on the Grano Basket to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you after having express consent from third parties and do not in any way constitute or imply the Company’s endorsement, sponsorship or recommendation of the third party, the information, its product or services

The Company is not responsible for the content of any third-party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to access a link of any third-party websites, you do so entirely at your own risk and expense.

Report intellectual property rights infringement

Grano Basket respects the intellectual property (ies) of other entities. If you believe that your intellectual property rights have been violated/used in any manner, which results in infringement, then please inform us at contact@granobasket.com.  we will evaluate the contents of your notice and will respond within a reasonable period of time. We may take such action, as we deem appropriate in keeping with applicable law and our policies, we may also reach out to you for additional details. It may be noted that reporting inaccurate, false or misleading information to Grano Basket may result in civil and/or criminal liability.

You agree to indemnify Grano Basket for all claims brought by a third party(ies) against Grano Basket arising out of or in connection with the submission of your email at contact@granobasket.com.

Objectionable Material

You understand that by using the Grano Basket or any services provided on the Grano Basket, you may encounter content that may be deemed by some to be offensive, indecent, or objectionable, which content may or may not be identified as such. You agree to use the site and any service at your sole risk and that to the fullest extent permitted under applicable law, the Company and its affiliates shall have no liability to you for any content that may be deemed offensive, indecent, or objectionable to you.

Indemnity

You agree to defend, indemnify and hold harmless the Company, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney’s fees, caused by or arising out of claims based upon a breach of any warranty, representation or undertaking in this User Agreement, or arising out of a violation of any applicable law (including but not limited in relation to intellectual property rights, payment of statutory dues and taxes, claims of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights). This clause shall survive the expiry or termination of this User Agreement.

Limitation of liability

The aggregate liability of the Company, if any, that is established and ordered by a court of competent jurisdiction pursuant to a claim, shall in no event extend beyond refund of the money charged from a user for purchases made pursuant to an order under which such liability has arisen and been established.

It is acknowledged and agreed that notwithstanding anything to the contrary, the Company shall not be liable, under any circumstances, whether in contract or in tort, for any indirect, special, consequential or incidental losses or damages, including on grounds of loss of profit, loss of reputation or loss of business opportunities.

Termination

This User Agreement is effective unless and until terminated, either by you or by the Company. You may terminate this User Agreement at any time, provided that you discontinue any further use of the Grano Basket. The Company may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Grano Basket.

The Company’s right to any comments and to be indemnified pursuant to the terms hereof shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for product(s) already ordered from the Grano Basket or affect any liability that may have arisen under the User Agreement prior to the date of termination.

Governing & Jurisdiction

The User Agreement shall be governed by and construed in accordance with the laws of India, without giving effect to the principles of conflict of laws thereunder.

Any dispute or difference, whether on the interpretation or otherwise, in respect of any terms hereof shall be referred to an independent arbitrator to be appointed by the Company. Such an arbitrator’s decision shall be final and binding on the parties. The arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996, as amended or replaced from time to time. The seat of arbitration shall be Delhi and the language of the arbitration shall be English.

Subject to the aforesaid, the Courts at Delhi shall have exclusive jurisdiction over any proceedings arising in respect of the User Agreement.

Misrepresentation

The Company shall assume no responsibility for any communication not authorized by Grano Basket with respect to any offer etc. This includes, but is not limited to, any fraud or misrepresentation caused by any third-party administrators resulting in loss or injury to the user. Users are cautioned that Grano Basket does not run any call centre, and does not make available for communication any landline/mobile number/email on the internet/social media/any other electronic means to its users other than the contact information detailed below.

In case any user wishes to communicate, the user may contact us at contact@granobasket.com

Modification of Terms & Conditions of Service

We may at any time modify the Terms & Conditions of Use of the Website without any prior notification to you. You can access the latest version of these Terms & Conditions at any given time on the Site. You should regularly review the Terms & Conditions on the Site. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the Service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this Site.